Contact information

To join us

Write us

    To find us

    Choose Remorquage Orford

    Using our services means benefiting from a towing, road assistance and transportation service that meets your needs.

    Opening Hours - Office
    Monday
    8:00AM - 4:00PM
    Tuesday
    8:00AM - 4:00PM
    Wednesday
    8:00AM - 4:00PM
    Thursday
    8:00AM - 4:00PM
    Friday
    8:00AM - 3:00PM
    Saturday
    CLOSED
    Sunday
    CLOSED

    FAQ

    Answers to the most frequently asked questions

    We have all the necessary equipment and materials (crane, winching, etc.) to tow your vehicle

    What are your pricing methods?

    For towing road vehicles. There is established pricing and for long distances pricing per km plus a departure fee.
    For the transport of goods, pricing is per hour (time calculated from the office and back to the office)
    Our payment methods are: Cash, Debit, Visa, Mastercard, Amex.

    What are your response times in the event of an emergency?

    We offer the best possible response times depending on traffic.
    For emergency service following an accident, we move the vehicle as quickly as possible and offer the best possible advice to the customer to reduce stress following an unconventional event.

    Do you have any professional certifications or affiliations?

    We have been a member of the APDQ since 2004. Affiliated with: CAA, AXA, PDG, GSA, ALLSTATE, ASSISTEL.
    We also worked in collaboration with the Memphrémagog Police Authority, Sureté du Québec and RCMP.
    All our units are equipped with the GEOTAB system for the regulation of electronic logs and geolocation.

    What are your hours of operation?

    We are in operation 24 hours a day, 7 days a week.
    Our offices and pound are open from 8 a.m. to 4 p.m. Monday to Friday. Closed on weekends and public holidays.

    Do you have a well-maintained and modern towing fleet?

    We operate new, clean and professional towing vehicles and equipment.
    We have 23 units: 2 service units, 2 4x4 wheel lift tow trucks, 12 6-wheel platform tow trucks, 2 10-wheel platform tow trucks (including 1 with a Hiab), 1 12-wheel platform tow truck, 1 heavy goods vehicle tow truck, 1 van tractor, 1 landoll trailer and 1 quick-swap.

    Can you tow a vehicle that is in my parking lot?

    Any request to tow a vehicle on private property without the owner's consent is illegal and creates a problem between the requester, the tow truck and the owner.
    If the vehicle interferes with traffic, contact the police authority in your area.

    Didn’t find the answer to your question? Contact us

    Do you need a towing service?

    We hope you won’t need it, but we are ready to help you if necessary.